Doncaster & Rotherham Memorial Centre Terms & Conditions

We offer a 10 Year ‘Model’ Guarantee Document, conditions apply.

WELCOME TO DONCASTER AND ROTHERHAM MEMORIAL CENTRE TERMS AND CONDITIONS OF USE.

THESE TERMS AND CONDITIONS APPLY TO THE USE OF THIS WEBSITE AT:

www.doncasterandrotherhammemorialcentre.co.uk

BY ACCESSING THIS WEBSITE AND/OR PLACING AN ORDER, OR MAKING A BOOKING, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

USING THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS REGARDLESS OF WHETHER OR NOT YOU CHOOSE TO BUY OR ORDER FROM US. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT USE THIS WEBSITE.

The www.doncasterandrotherhammemorialcentre.co.uk website is operated by:
Jake Davis T/A Doncaster and Rotherham Memorial Centre

 Contact details are as follows:

Owner: Jake Davis

Trading Address: The Empire Building Doncaster Road Denaby Doncaster DN12 4HU

General email address: info@doncasterandrotherhamcentre.co.uk

Telephone: 01709 801200

Data Protection: Doncaster and Rotherham Memorial Centre is registered with the Information Commissioners Office. Data Protection Reference Number:

Terms & Conditions of Business

Please note our prices as quoted on the web site start at £380.00 + VAT

The materials used in the preparation of Sheffield Memorials are of natural stone and therefore subject to variation in colour, grain, structure and veining.

Prices include the following on all the memorials: Flower Container – Terrazzo Foundation, Concrete Foundation – All Lettering – 10 Year Guarantee

Doncaster and Rotherham Memorial Centre owned and run by Jake Davis is BRAMM registered – this means that the Company is listed on the Register of Accredited Memorial Masons.

Doncaster and Rotherham Memorial Centre owned and run by Jake Davis is NAMM registered which means it has met the criteria and is therefore approved as a Registered and Accredited Business with the National Association of Memorial Masons Register of Qualified Fixers.

Memorials must be fitted to the NAMM COWP which reflects BS8415 and in accordance to local cemetery rules. If the rules conflict it must be reported to the cemetery supervisor in writing.

Memorials must be fit for purpose for purpose for a period of 6 years to comply with the sales of good act: however, NAMM members extend this guarantee for a period of 10 years

Lettering; the period of time gilding / colouring of lettering can be guaranteed is variable depending on the situation of the memorial, therefore customers should be made aware that it may not last for the period of time covered by the guarantee and may need periodic renewal.

For example; under trees, lichen, mould or the use of incorrect cleaning products

Most paint suppliers will only give a 12-month guarantee. Therefore, NAMM recommend that this is a minimum period of time lettering should be guaranteed and any period over that time is at the discretion of the mason

The workmanship of the memorial can be guaranteed (with the exception of the lettering) however the stone itself is a natural material and cannot be guaranteed.

The stability of the Memorial however can be guaranteed in conjunction with the current ministry of justice guidelines; however, any local hazards should be taken into account   at the time of fixing a memorial and any issues should be reported to the burial authority before work commences.

Subsidence can be insured through a Stoneguard insurance policy.

Stoneguard insurance cover is “all risk” and includes vandalism

NAMM recommend that members encourage their customers to take out insurance

 

Settlement Terms are strictly 14 days from the date of invoice.

Doncaster and Rotherham Memorial Centre owned and run by Jake Davis reserves the right to charge interest at 5% per month or part month on balance overdue.

All memorials and goods remain the property of Doncaster and Rotherham Memorial Centre until paid for in full.

The layout of the inscription may change to fit the chosen memorial. The final layout will be at the Stonemason’s discretion.

Data Protection

We are registered with the Information Commissioners Office, reference number: A8405678

To ensure we comply with current data protection legislation, you should know:

When we collect personal data it is used only for processing your order.

The information is dealt with securely and may be stored both electronically and as a hard copy. We retain this information indefinitely in order to be of help to you in the future should you want to use our services again. We find this is much appreciated by our clients. Should you wish this information to be removed then please do contact us in person, by email or telephone.

Hard copy product orders which will contain personal details (name address email address and  telephone numbers) will be stored securely and kept indefinitely. Should you wish these to be removed please contact us.

 

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